What happens when a talent applies directly and through Instaffo?

Some talents apply in parallel through multiple channels - for example, directly on your careers page and also through Instaffo. Here's how we handle that. 👇

If the talent applied through Instaffo first

In this case, the application is credited to Instaffo - even if the talent applies directly with you again later.

Exception:
If the direct application comes more than 12 months after the Instaffo application, we don't charge a fee.

If the talent applied directly with you first

If the talent applied directly through your homepage or other platforms first, no fee is charged.

📌 Important:

So we can assign this correctly, we need clear proof, for example:

• Email with timestamp
• Screenshot from your ATS or applicant tracking system

⚠️ Please reach out proactively to your account manager as soon as such a case comes up. We can only assign the application correctly with timely proof.

💡 Note

Every case is unique - and sometimes a bit tricky.
If you're unsure or have questions, just talk to your account manager. We'll figure out together what's the best solution for you. 🙌