How do I create and manage message templates?

With message templates in Instaffo, you can standardize your communication with talents, save time, and avoid mistakes. This article shows you step by step how to create templates, edit them, and use them in the application process. ✉️

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Finding your templates

1. Click on your profile picture in the top right corner.
2. Select "Settings".
3. Go to "Message Templates".

Here you can create new templates or edit existing ones. 👇

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Creating a new message template

Step 1: Create a template

Click on "Create New Talent Feed Template" (plus symbol).

Step 2: Enter title and message

Enter a clear title, for example Backend Dev Talent Feed Request.

Write your message and use placeholders. Instaffo will fill these in automatically.
Here are all the placeholders you can use:

Placeholder	Gets replaced with
[Talent First Name]	Talent's first name
[Author First Name]	Your first name
[Author Last Name]	Your last name
[Position]	Job title

💾 Save: Click "Save" to create the template.

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Managing templates

✏️ Edit a template

1. Click the pencil icon next to the template you want to edit
2. Update the title or message
3. Save your changes

🗑️ Delete a template

1. Click the trash icon
2. ⚠️ Important: Deletion is permanent

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Using templates in the application process

1. Go to the "Applications" section
2. Open a talent's profile
   
3. You'll find your saved templates in the chat area
   
4. Click "Use" on the template you want
   
5. The text is automatically inserted and placeholders are replaced 🪄

Best practices

• Consistent titles:
  Use prefixes like First Contact, Reminder, Rejection, Interview Confirmation.

• Using placeholders correctly:

  • Only use supported placeholders
  • Don't create your own placeholders in square brackets
  • Follow the exact spelling: [Talent First Name], not [Talent-First-Name]

• Personalization pays off:
  Individual messages lead to better responses.

• Keep it short and clear:
  Ask specific questions and communicate the next steps - this boosts your response rate. 📈