Multiple Applications: Talent Direct and via Instaffo
Understand how Instaffo and direct channel applications are credited and charged, including fee exceptions for submissions over 12 months apart
Some talents apply through multiple channels at the same time - for example, directly on your careers page and also via Instaffo. Here's how we handle that. 👇
If the talent applied via Instaffo first:
In this case, the application is credited to Instaffo - even if the talent applies directly with you later on.
Exception:
If the direct application comes more than 12 months after the Instaffo application, we don't charge a fee.
If the talent applied directly with you first:
If the talent applied directly through your homepage or other platforms first, no fee is charged.
đź“Ś Important:
So we can assign this correctly, we need clear proof, for example:
- Email with timestamp
- Screenshot from your ATS or applicant tracking system
Please reach out proactively to your account manager as soon as this situation comes up. We can only categorize the application correctly with timely proof.
đź’ˇ Note
Every case is unique - and sometimes a bit tricky.
If you're unsure or have questions, just talk to your account manager. We'll figure out together what's the best solution for you. 🙌
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